Human-centered work
with measurable impact
Digital solutions that solve real problems and improve lives across healthcare, charity, and beyond.
We transformed the Fisherman's Friends global annual business plan.
Fisherman’s Friend replaced manual planning with a secure digital platform, improving usability, automating calculations, supporting global teams, and creating a scalable foundation for future integration.
We enhanced Health-on-Line’s consumer offering using modern technology
Health-on-line improved customer support by implementing an NLP-powered chatbot that answered common queries, reduced contact centre demand, enhanced self-service, and improved the digital customer experience.
Helping senior citizens in the USA lead fulfilling lives
Constant Companion developed an accessible chatbot using Crisp and custom text processing, improving user support, engagement, conversation flexibility, and scalable integration through bespoke API connectivity.
We disrupted traditional life insurance methods for LV=
LV= tested mobile life insurance purchasing through a UX-led prototype, using user research and iterative design to validate behaviour, streamline journeys, and improve conversion.
Our chatbot transformed Glastonbury for Festivalgoers
With a focus on emerging technology, we explored the capabilities of AI and chatbots to find a way of improving the experience of the Glastonbury Festival for their attendees
We made the Sea Cadets ‘Single Sign On’ system plain sailing
Sea Cadets implemented a custom Single Sign On solution, enabling secure cross-platform access, simplifying authentication, integrating existing systems, and improving consistency across its digital ecosystem.
Careline Support E-Commerce Website
Careline Support transformed its brochure website into a scalable WooCommerce platform, delivering intuitive online purchasing, improved user experience, and a strong foundation for future growth.
We engaged higher education students through a whole new platform
The University of Hertfordshire launched a 24/7 AI chatbot to provide instant student support, simplify bookings, guide decisions, and increase open day and campus visit registrations.
We helped British Transport Police keep the UK safe
British Transport Police modernised its website within legacy CMS constraints, improving usability, administration, and content management while delivering an enhanced digital experience on a limited budget.