Human-centered work
with measurable impact
Digital solutions that solve real problems and improve lives across healthcare, charity, and beyond.
Ensuring secure, accessible and reliable digital systems for a world-leading biological standards institute
We worked with NIBSC to quickly improve their website by fixing key security, accessibility, and usability issues, helping extend its lifespan while preparing for a future redesign.
Tackling loneliness through voice technology
Pioneered an innovative voice-first solution to combat social isolation, making human connection more accessible through conversational AI and empathetic design.
Helping prospective residents and their families find the right retirement home and care options with ease.
Simplifying the experience of finding retirement homes and care options, improving UX and navigation, boosting enquiries, and enabling scalable content management.
Inspiring women to live active lifestyles
Created an engaging digital platform that connects women with outdoor fitness opportunities, building a supportive community focused on health and wellbeing.
Increasing Digital Inclusion in Rural Communities
We reviewed the existing order journey through analytics, competitor research, and user testing to understand where users were dropping off and why.
Increasing fan engagement for AFC Bournemouth
the human tech agency, alongside AFC Bournemouth and Microsoft, created a Premier League first - CherryBot, a chatbot ‘personality’ which interacts with fans through emotion recognition and intelligent conversation
Driving high-intent traffic and improving acquisition across SEO and PPC
We worked on Autumna to help people easily find and compare later-life care options, improving transparency and decision-making.
Creating a distinctive brand platform to engage and inspire modern retirees
We showcased real employee stories at McCarthy Stone, highlighting their people, culture, and impact.
We created a new strategy to engage the global FutureLearn audience
FutureLearn improved learner engagement by using research and emotional journey mapping to better understand user experiences, enabling teams to enhance communication, support, and overall learner engagement.