St Joseph’s Hospital - Modernising a private hospital website to improve usability, performance and content management
Building a modern, accessible digital platform that supports patients in finding information, understanding services and engaging with the hospital with confidence.
The Challenge
St Joseph’s Hospital was operating on a legacy website that no longer met the needs of patients or internal teams. The platform was difficult to maintain, limited in flexibility, and constrained the hospital’s ability to evolve its digital presence.
The legacy system restricted content updates and relied heavily on technical support.
The website structure and user journeys needed improvement to better support patients seeking care.
Performance, accessibility and security standards required modernisation to meet current expectations.
What We Delivered
We migrated the St Joseph’s Hospital website from its legacy platform to Umbraco, delivering a modern, secure and scalable CMS that gives internal teams greater control over content. The new platform supports faster updates, clearer governance and a more efficient editorial workflow.
Alongside the migration, we restructured key content areas to improve usability and navigation. Patients can now find information about services, consultants and hospital facilities more easily, supported by a cleaner information architecture and consistent page templates.
The new website is built with performance, accessibility and future growth in mind. By establishing a flexible technical foundation in Umbraco, the platform is ready to evolve over time — supporting ongoing enhancements, improved SEO performance and a better digital experience for patients and staff alike.
Why This Matters for Providers
Thinking about a similar project?
We'll map your patient pathways, design for empathy and clarity, and connect your digital experience to the clinical workflow—so patients, clinicians and partners get an experience that works first time.
